Crash Recovery when clicking on SatMaps node

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5 comments

  • Parvez Ansari [STAFF]

    Please send us the Watson log. It will help us analyze the issue faced by you.

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  • Deimos

    If you're referring to the ZIP file that's created then yeah, no, I'm not sending that thing. I don't understand why you collect so much information but there is way more in there than I am happy to share. I will, however, paste a clip of the errors it creates after all of the personal information:

    { "time": "16:45:20.0888", "level": "INFO", "site": "Gaea.UI.Simplex.set_EngineSuspended::0", "data": "Engine suspended" }
    { "time": "16:45:20.0987", "level": "INFO", "site": "Gaea.UI.Simplex.set_EngineSuspended::0", "data": "Engine suspended" }
    { "time": "16:45:20.0987", "level": "INFO", "site": "Gaea.UI.Simplex+c67db8c687dbab666d50cdd971f308009.MoveNext::0", "data": "Resolution 512" }
    { "time": "16:45:20.2852", "level": "INFO", "site": "Gaea.UI.Simplex.cd33ddfd4f9c6b49e96100401d79ca7b7::0", "data": "Obsolete data <5" }
    { "time": "16:45:20.2962", "level": "INFO", "site": "Gaea.UI.Simplex.cd33ddfd4f9c6b49e96100401d79ca7b7::0", "data": "Obsolete data <7500" }
    { "time": "16:45:20.7348", "level": "INFO", "site": "Gaea.UI.Simplex.c6ef9d45e47730a9caa0168948138de80::0", "data": "Switch Workflow 0" }
    { "time": "16:45:20.7959", "level": "INFO", "site": "Gaea.UI.Simplex.set_EngineSuspended::0", "data": "Engine resumed" }
    { "time": "16:45:20.8139", "level": "INFO", "site": "Gaea.UI.Simplex.set_EngineSuspended::0", "data": "Engine resumed" }
    { "time": "16:45:22.4985", "level": "ERROR", "site": "Gaea.Services.Renderer.BuildService.UpdateNode::0", "data": "System.ArgumentException: An item with the same key has already been added.\r\n at System.ThrowHelper.ThrowArgumentException(ExceptionResource resource)\r\n at System.Collections.Generic.Dictionary`2.Insert(TKey key, TValue value, Boolean add)\r\n at Gaea.Engine.Core.Cache.GlobalCache.SetHeightfield(Guid guid, String id, CacheLevel level, Heightfield hf)\r\n at (Object , Guid , String , CacheLevel , Heightfield )\r\n at A.c1e900dd40a63c6d7f9e457eba1b546bc.c6327476ce22e03d65b81f17f19311e5d(Object , Guid , String , CacheLevel , Heightfield )\r\n at Gaea.Engine.Core.Layer.LayerBase.c60548cdc216ed9388d4353d2ff157c46(BuildContext , String , Heightfield , Heightfield , Heightfield , Boolean )\r\n at Gaea.Engine.Core.Layer.LayerBase.Commit(BuildContext context, String port, Heightfield source, Heightfield results, Heightfield mask, Boolean postProcess)\r\n at (Object , BuildContext , String , Heightfield , Heightfield , Heightfield , Boolean )\r\n at A.c9b4f2d0e59238d3a1630c6010fda0785.c962e41f6270905231a745cdb333f3340(Object , BuildContext , String , Heightfield , Heightfield , Heightfield , Boolean )\r\n at Gaea.Layers.Primitives.Mountain.Process(BuildContext context, Heightfield[]& heightfields, Heightfield& mask)\r\n at (Object , BuildContext , Heightfield[]& , Heightfield& )\r\n at A.c2a20d140c3a9443cd7808af8dbd3faed.c6327476ce22e03d65b81f17f19311e5d(Object , BuildContext , Heightfield[]& , Heightfield& )\r\n at Gaea.Services.Renderer.BuildService.UpdateNode(LayerBase& layer)" }
    { "time": "16:45:22.4985", "level": "ERROR", "site": "Gaea.Services.Renderer.BuildService.UpdateNode::0", "data": "System.ArgumentException: An item with the same key has already been added.\r\n at System.ThrowHelper.ThrowArgumentException(ExceptionResource resource)\r\n at System.Collections.Generic.Dictionary`2.Insert(TKey key, TValue value, Boolean add)\r\n at Gaea.Engine.Core.Cache.GlobalCache.SetHeightfield(Guid guid, String id, CacheLevel level, Heightfield hf)\r\n at (Object , Guid , String , CacheLevel , Heightfield )\r\n at A.c1e900dd40a63c6d7f9e457eba1b546bc.c6327476ce22e03d65b81f17f19311e5d(Object , Guid , String , CacheLevel , Heightfield )\r\n at Gaea.Engine.Core.Layer.LayerBase.c60548cdc216ed9388d4353d2ff157c46(BuildContext , String , Heightfield , Heightfield , Heightfield , Boolean )\r\n at Gaea.Engine.Core.Layer.LayerBase.Commit(BuildContext context, String port, Heightfield source, Heightfield results, Heightfield mask, Boolean postProcess)\r\n at (Object , BuildContext , String , Heightfield , Heightfield , Heightfield , Boolean )\r\n at A.c9b4f2d0e59238d3a1630c6010fda0785.c962e41f6270905231a745cdb333f3340(Object , BuildContext , String , Heightfield , Heightfield , Heightfield , Boolean )\r\n at Gaea.Layers.Primitives.Mountain.Process(BuildContext context, Heightfield[]& heightfields, Heightfield& mask)\r\n at (Object , BuildContext , Heightfield[]& , Heightfield& )\r\n at A.c2a20d140c3a9443cd7808af8dbd3faed.c6327476ce22e03d65b81f17f19311e5d(Object , BuildContext , Heightfield[]& , Heightfield& )\r\n at Gaea.Services.Renderer.BuildService.UpdateNode(LayerBase& layer)" }
    { "time": "16:45:51.1887", "level": "INFO", "site": "Gaea.UI.Simplex+c67db8c687dbab666d50cdd971f308009.MoveNext::0", "data": "Resolution 2048" }
    { "time": "16:47:51.3918", "level": "ERROR", "site": "Gaea.App.Current_DispatcherUnhandledException::0", "data": "System.ArgumentOutOfRangeException: Specified argument was out of the range of valid values.\r\nParameter name: startIndex\r\n at SharedMemory.SharedArray`1.Write(T[] buffer, Int32 startIndex)\r\n at A.ce0e03d708f6a423d63972fdbd1b8039d.c0416441a1ff3a2fab1aae1dd03d182d3(Single[] )\r\n at A.ce0e03d708f6a423d63972fdbd1b8039d.c5dee29f66b78fadd3a51d439b503fd91(Single[] , Boolean , Boolean )\r\n at Gaea.UI.Simplex.c5d86a64f6c3d3365791dff2d7d7de472.MoveNext()\r\n--- End of stack trace from previous location where exception was thrown ---\r\n at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()\r\n at System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Int32 numArgs)\r\n at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Int32 numArgs, Delegate catchHandler)" }
    { "time": "16:48:04.7371", "level": "ERROR", "site": "Gaea.App.Current_DispatcherUnhandledException::0", "data": "System.ArgumentOutOfRangeException: Specified argument was out of the range of valid values.\r\nParameter name: startIndex\r\n at SharedMemory.SharedArray`1.Write(T[] buffer, Int32 startIndex)\r\n at A.ce0e03d708f6a423d63972fdbd1b8039d.c0416441a1ff3a2fab1aae1dd03d182d3(Single[] )\r\n at A.ce0e03d708f6a423d63972fdbd1b8039d.c5dee29f66b78fadd3a51d439b503fd91(Single[] , Boolean , Boolean )\r\n at Gaea.UI.Simplex.c5d86a64f6c3d3365791dff2d7d7de472.MoveNext()\r\n--- End of stack trace from previous location where exception was thrown ---\r\n at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()\r\n at System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Int32 numArgs)\r\n at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Int32 numArgs, Delegate catchHandler)" }
    { "time": "16:49:11.2171", "level": "ERROR", "site": "Gaea.App.Current_DispatcherUnhandledException::0", "data": "System.ArgumentOutOfRangeException: Specified argument was out of the range of valid values.\r\nParameter name: startIndex\r\n at SharedMemory.SharedArray`1.Write(T[] buffer, Int32 startIndex)\r\n at A.ce0e03d708f6a423d63972fdbd1b8039d.c0416441a1ff3a2fab1aae1dd03d182d3(Single[] )\r\n at A.ce0e03d708f6a423d63972fdbd1b8039d.c5dee29f66b78fadd3a51d439b503fd91(Single[] , Boolean , Boolean )\r\n at Gaea.UI.Simplex.c5d86a64f6c3d3365791dff2d7d7de472.MoveNext()\r\n--- End of stack trace from previous location where exception was thrown ---\r\n at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()\r\n at System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Int32 numArgs)\r\n at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Int32 numArgs, Delegate catchHandler)" }
    { "time": "16:49:14.1232", "level": "ERROR", "site": "Gaea.App.Current_DispatcherUnhandledException::0", "data": "System.ArgumentOutOfRangeException: Specified argument was out of the range of valid values.\r\nParameter name: startIndex\r\n at SharedMemory.SharedArray`1.Write(T[] buffer, Int32 startIndex)\r\n at A.ce0e03d708f6a423d63972fdbd1b8039d.c0416441a1ff3a2fab1aae1dd03d182d3(Single[] )\r\n at A.ce0e03d708f6a423d63972fdbd1b8039d.c5dee29f66b78fadd3a51d439b503fd91(Single[] , Boolean , Boolean )\r\n at Gaea.UI.Simplex.c5d86a64f6c3d3365791dff2d7d7de472.MoveNext()\r\n--- End of stack trace from previous location where exception was thrown ---\r\n at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()\r\n at System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Int32 numArgs)\r\n at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Int32 numArgs, Delegate catchHandler)" }
    { "time": "16:49:28.6864", "level": "ERROR", "site": "Gaea.App.Current_DispatcherUnhandledException::0", "data": "System.ArgumentOutOfRangeException: Specified argument was out of the range of valid values.\r\nParameter name: startIndex\r\n at SharedMemory.SharedArray`1.Write(T[] buffer, Int32 startIndex)\r\n at A.ce0e03d708f6a423d63972fdbd1b8039d.c0416441a1ff3a2fab1aae1dd03d182d3(Single[] )\r\n at A.ce0e03d708f6a423d63972fdbd1b8039d.c5dee29f66b78fadd3a51d439b503fd91(Single[] , Boolean , Boolean )\r\n at Gaea.UI.Simplex.c5d86a64f6c3d3365791dff2d7d7de472.MoveNext()\r\n--- End of stack trace from previous location where exception was thrown ---\r\n at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()\r\n at System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Int32 numArgs)\r\n at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Int32 numArgs, Delegate catchHandler)" }
    { "time": "16:50:19.9580", "level": "WARN", "site": "Gaea.Services.Renderer.BuildService.UpdateNode::0", "data": "Process failed Height" }
    { "time": "16:50:42.1967", "level": "ERROR", "site": "Gaea.App.Current_DispatcherUnhandledException::0", "data": "System.ArgumentOutOfRangeException: Specified argument was out of the range of valid values.\r\nParameter name: startIndex\r\n at SharedMemory.SharedArray`1.Write(T[] buffer, Int32 startIndex)\r\n at A.ce0e03d708f6a423d63972fdbd1b8039d.c0416441a1ff3a2fab1aae1dd03d182d3(Single[] )\r\n at A.ce0e03d708f6a423d63972fdbd1b8039d.c5dee29f66b78fadd3a51d439b503fd91(Single[] , Boolean , Boolean )\r\n at Gaea.UI.Simplex.c5d86a64f6c3d3365791dff2d7d7de472.MoveNext()\r\n--- End of stack trace from previous location where exception was thrown ---\r\n at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()\r\n at System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Int32 numArgs)\r\n at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Int32 numArgs, Delegate catchHandler)" }
    { "time": "16:50:44.7744", "level": "ERROR", "site": "Gaea.App.Current_DispatcherUnhandledException::0", "data": "System.ArgumentOutOfRangeException: Specified argument was out of the range of valid values.\r\nParameter name: startIndex\r\n at SharedMemory.SharedArray`1.Write(T[] buffer, Int32 startIndex)\r\n at A.ce0e03d708f6a423d63972fdbd1b8039d.c0416441a1ff3a2fab1aae1dd03d182d3(Single[] )\r\n at A.ce0e03d708f6a423d63972fdbd1b8039d.c5dee29f66b78fadd3a51d439b503fd91(Single[] , Boolean , Boolean )\r\n at Gaea.UI.Simplex.c5d86a64f6c3d3365791dff2d7d7de472.MoveNext()\r\n--- End of stack trace from previous location where exception was thrown ---\r\n at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()\r\n at System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Int32 numArgs)\r\n at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Int32 numArgs, Delegate catchHandler)" }
    { "time": "16:50:51.8916", "level": "ERROR", "site": "Gaea.App.Current_DispatcherUnhandledException::0", "data": "System.ArgumentOutOfRangeException: Specified argument was out of the range of valid values.\r\nParameter name: startIndex\r\n at SharedMemory.SharedArray`1.Write(T[] buffer, Int32 startIndex)\r\n at A.ce0e03d708f6a423d63972fdbd1b8039d.c0416441a1ff3a2fab1aae1dd03d182d3(Single[] )\r\n at A.ce0e03d708f6a423d63972fdbd1b8039d.c5dee29f66b78fadd3a51d439b503fd91(Single[] , Boolean , Boolean )\r\n at Gaea.UI.Simplex.c5d86a64f6c3d3365791dff2d7d7de472.MoveNext()\r\n--- End of stack trace from previous location where exception was thrown ---\r\n at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()\r\n at System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Int32 numArgs)\r\n at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Int32 numArgs, Delegate catchHandler)" }
    { "time": "16:54:47.5886", "level": "ERROR", "site": "Gaea.App.Current_DispatcherUnhandledException::0", "data": "System.ArgumentOutOfRangeException: Specified argument was out of the range of valid values.\r\nParameter name: startIndex\r\n at SharedMemory.SharedArray`1.Write(T[] buffer, Int32 startIndex)\r\n at A.ce0e03d708f6a423d63972fdbd1b8039d.c0416441a1ff3a2fab1aae1dd03d182d3(Single[] )\r\n at A.ce0e03d708f6a423d63972fdbd1b8039d.c5dee29f66b78fadd3a51d439b503fd91(Single[] , Boolean , Boolean )\r\n at Gaea.UI.Simplex.c5d86a64f6c3d3365791dff2d7d7de472.MoveNext()\r\n--- End of stack trace from previous location where exception was thrown ---\r\n at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()\r\n at System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Int32 numArgs)\r\n at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Int32 numArgs, Delegate catchHandler)" }
    { "time": "16:55:05.7144", "level": "ERROR", "site": "Gaea.App.Current_DispatcherUnhandledException::0", "data": "System.ArgumentOutOfRangeException: Specified argument was out of the range of valid values.\r\nParameter name: startIndex\r\n at SharedMemory.SharedArray`1.Write(T[] buffer, Int32 startIndex)\r\n at A.ce0e03d708f6a423d63972fdbd1b8039d.c0416441a1ff3a2fab1aae1dd03d182d3(Single[] )\r\n at A.ce0e03d708f6a423d63972fdbd1b8039d.c5dee29f66b78fadd3a51d439b503fd91(Single[] , Boolean , Boolean )\r\n at Gaea.UI.Simplex.c5d86a64f6c3d3365791dff2d7d7de472.MoveNext()\r\n--- End of stack trace from previous location where exception was thrown ---\r\n at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()\r\n at System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Int32 numArgs)\r\n at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Int32 numArgs, Delegate catchHandler)" }
    { "time": "16:56:17.2643", "level": "WARN", "site": "Gaea.Services.Renderer.BuildService.UpdateNode::0", "data": "Process failed Transform" }
    { "time": "16:57:36.6819", "level": "ERROR", "site": "Gaea.App.Current_DispatcherUnhandledException::0", "data": "System.ArgumentOutOfRangeException: Specified argument was out of the range of valid values.\r\nParameter name: startIndex\r\n at SharedMemory.SharedArray`1.Write(T[] buffer, Int32 startIndex)\r\n at A.ce0e03d708f6a423d63972fdbd1b8039d.c0416441a1ff3a2fab1aae1dd03d182d3(Single[] )\r\n at A.ce0e03d708f6a423d63972fdbd1b8039d.c5dee29f66b78fadd3a51d439b503fd91(Single[] , Boolean , Boolean )\r\n at Gaea.UI.Simplex.c5d86a64f6c3d3365791dff2d7d7de472.MoveNext()\r\n--- End of stack trace from previous location where exception was thrown ---\r\n at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()\r\n at System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Int32 numArgs)\r\n at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Int32 numArgs, Delegate catchHandler)" }
    { "time": "16:58:57.7991", "level": "WARN", "site": "Gaea.Services.Renderer.BuildService.UpdateNode::0", "data": "Process failed Rocks" }
    { "time": "16:59:24.1860", "level": "WARN", "site": "Gaea.Services.Renderer.BuildService.UpdateNode::0", "data": "Process failed Blur" }
    { "time": "17:00:12.6853", "level": "WARN", "site": "Gaea.Services.Renderer.BuildService.UpdateNode::0", "data": "Process failed Sharpen" }
    { "time": "17:06:30.4940", "level": "ERROR", "site": "Gaea.App.Current_DispatcherUnhandledException::0", "data": "System.ArgumentOutOfRangeException: Specified argument was out of the range of valid values.\r\nParameter name: startIndex\r\n at SharedMemory.SharedArray`1.Write(T[] buffer, Int32 startIndex)\r\n at A.ce0e03d708f6a423d63972fdbd1b8039d.c0416441a1ff3a2fab1aae1dd03d182d3(Single[] )\r\n at A.ce0e03d708f6a423d63972fdbd1b8039d.c5dee29f66b78fadd3a51d439b503fd91(Single[] , Boolean , Boolean )\r\n at Gaea.UI.Simplex.c5d86a64f6c3d3365791dff2d7d7de472.MoveNext()\r\n--- End of stack trace from previous location where exception was thrown ---\r\n at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()\r\n at System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Int32 numArgs)\r\n at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Int32 numArgs, Delegate catchHandler)" }
    { "time": "17:06:54.0184", "level": "INFO", "site": "Gaea.UI.Simplex+c67db8c687dbab666d50cdd971f308009.MoveNext::0", "data": "Resolution 1024" }
    { "time": "17:12:09.7123", "level": "WARN", "site": "Gaea.Services.Renderer.BuildService.UpdateNode::0", "data": "Process failed Slope" }
    { "time": "17:12:39.0291", "level": "WARN", "site": "Gaea.Services.Renderer.BuildService.UpdateNode::0", "data": "Process failed Combine" }
    { "time": "17:12:57.5439", "level": "WARN", "site": "Gaea.Services.Renderer.BuildService.UpdateNode::0", "data": "Process failed AutoLevel" }
    { "time": "17:26:25.6814", "level": "INFO", "site": "Gaea.UI.Simplex+c67db8c687dbab666d50cdd971f308009.MoveNext::0", "data": "Resolution 4096" }
    { "time": "09:54:20.1132", "level": "WARN", "site": "Gaea.Services.Renderer.BuildService.UpdateNode::0", "data": "Process failed Stratify" }
    { "time": "09:54:26.3615", "level": "INFO", "site": "Gaea.UI.Simplex+c67db8c687dbab666d50cdd971f308009.MoveNext::0", "data": "Resolution 1024" }
    { "time": "09:55:37.8874", "level": "WARN", "site": "Gaea.Services.Renderer.BuildService.UpdateNode::0", "data": "Process failed Terrace" }
    { "time": "09:55:55.3759", "level": "INFO", "site": "Gaea.UI.Simplex+c67db8c687dbab666d50cdd971f308009.MoveNext::0", "data": "Resolution 2048" }
    { "time": "10:02:01.2939", "level": "WARN", "site": "Gaea.Services.Renderer.BuildService.UpdateNode::0", "data": "Process failed Cells" }
    { "time": "10:14:46.5146", "level": "INFO", "site": "Gaea.UI.Simplex+c67db8c687dbab666d50cdd971f308009.MoveNext::0", "data": "Resolution 1024" }

     

     

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  • Parvez Ansari [STAFF]

    Hi,

    Can you please try the latest build of Gaea and let us know if you are still facing this problem. You can download it from: www.quadspinner.com/gaea/download.

    If you still face the problem. Please run Watson that installs with Gaea and send us Watson log it generates.

    Regards,

    Parvez

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  • Deimos

    I was able to test this with the latest version, 1.0.23 (Build 9000) and I get the same repeated crash. I've emailed your support@quadspinner.com

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  • Deimos

    Actually, I think I know what the problem was. I was mistakenly hitting "G" over the SatMap node instead of hitting "G" over the last node (Erosion, in this case) and that seemed to always cause it. Hopefully you're able to reproduce that happening on your side.

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